Why Do People Do What They Do?

I am presenting some material tomorrow (Wednesday 12/28) about behavioral styles. This knowledge is helpful in all aspects of life, but interestingly enough, can be used to close the sale.

Understanding someone's behavioral style can give you incredible insight into what motivates them, and therefore, how to give them what they really want, so they want to give you what you want. It is pretty simple really. You can finally understand why your teenager rolls her eyes at you when you come in the room. Or why your toddler won't cooperate during bathtime. As well as why some people at work seem to fly off the handle (probably a Controller). Others quietly plod along at the same job for 40 years. If you are saying, "Wow, I would never do that!" it is because that person is an Analyzer and you are not.

Each person's behaviors demonstrate how that person feels about the way things should be. Since that is different for everyone, based on their experiences, everyone has a different idea of how things should be. And therefore, their behavior is different.

Pretty simple really.

Want to learn more? Contact me to do a workshop in your workplace. Your Sales Director will thank you.

Testing out my new mobile blogging abilities. Technology is so flippin' cool!

Good presentation on Slide Share about some basic Social Media strategy. Nice job, guys!

Facebook: Likes to Leads

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Today I had a panicky moment. I was ready to leave the house to run in the Jingle Bell Run in Concord, NH. The sitter, who lives next door, was late, so I sent my daughter over to see if she was on her way. She told her that she would be right over. I left because my daughter is perfectly cabale of watching our little guy for short periods of time.
I went to Concord and registered and was waiting at the start line when my daughter called. The sitter wasn't coming. My daughter then said, "Don't worry, Mom. I can do it. We will have something for snack and watch a couple movies. We will be fine."
Deep breath. "OK, I told her. But you have your phone (yes), it's charged, (yes), and the doors are locked (yes). Well if you need help, you can go next door to either neighbor's house (yes, mom, I know). OK, well I will call you when I am done."
Well, I really didn't need to panic. My daughter had everything under control and my little guy was a great listener for her. My husband called her every 15-20 minutes to make sure she was OK, which she was. I was forced to trust her in a big way for about 3 hours and she really did great. She sure is a great kid.

The Importance of Sundays for Your Business

Sometimes people ask me if I ever take time off. The answer is yes and no. I mean, right now it is Sunday morning and I am typing a blog. Not exactly unplugged. But this morning my whole family sans one is here, we are all in our pajamas, not yet showered, full tummies, just sitting around talking about how much we love hanging out together. My three-year-old this morning says (unsolicited), "Oh, Mom. You're a great Mom." So I taught him to say to his sister, "You're the best sister in the whole wide world!" I tried to say, "What am I going to do when my kids are grown?" but I couldn't because after the first two words I got choked up. My husband chimed in with ,"By then we will have grandkids." Excellent. More pajama time. Is tomorrow Monday morning? Bring it.

Self-Employment has its Benefits

Today I spent 8 hours on a hard wooden bench in a courtroom waiting for a decision from a judge two counties away. 8am to 4pm. No lunch. Finally at 4pm word came that everything was progressing to the next step and I could go home.

A few years back, had I been in this scenario, I would have been angry, impatient, frustrated, worried, and maybe sick to my stomach. Not for the reasons I was in court, but because it would have required me to take time off work from employment. It would have cost me two days of earned paid time if I had it available, not to mention having to explain to my boss that I needed to take the time off - with no warning. But today, as I sat there, chatting with my attorney, I felt peaceful, happy, comfortable, and confident that everything would turn out fine, and that all my clients and appointments would be understanding of me having to reschedule our meetings. This was the reason I have always wanted to work for myself. Not because of control or money or any of those things. But because I want - no, I deserve - to have the flexibility to take care of the important things in my life without hesitation. Have courage, ladies! Take the risk and go forward with confidence. You deserve your "why".

I must have "arrived" at "the top"

Today I did something that I have never done before. I hired someone to clean my house. I thought only rich or important people did that. So let me just say that it is the best thing I ever did in my life. My house is clean, the furniture got rearranged(now it "flows"), and my house eminates the smell of Murphy's Oil Soap, but in a good way.

I may do this on a fairly regular basis to keep the dust bunnies from taking over. And it has totally reduced my stress level going into the holidays. If you need someone, let me know I can give you her number. As long as you don't need her next month on the 16th. Then you can have her.

Turkey Out has been declared!

My good friend, Dagne posted on her FB wall this morning that she has declared Turkey Out (Thanksgiving turkey all gone from the house) as of today. Kind of like Ice Out on the Big Lake. I would like to declare turkey out as well, but also Excuse Out. We went out for Chinese on Wednesday night and my fortune read, "Failure is feedback. And feedback is the breakfast of champions." For real. I thought, wow, Brian Klemmer isn't letting me forget the principles I learned and experienced this year.

So back on the treadmill every day, regardless. A few days off shouldn't have done much damage, right? Keep my focus on my goals and remember the "why". What is YOUR "why"?

Happy Thanksgiving from NHWIB!

For everyone who has ever been on, listened to, or supported the NH Women In Business Show, I thank you from the bottom of my heart. You have helped me accomplish a huge dream, which is to help women prove they can do anything they want if they just give themselves a chance. And we are just getting started. Happy Thanksgiving to you all and your families. We are all connected!

My Bridal Dream 08-26-11

Great show today with My Bridal Dream. They are the Dream Team for ANYONE who is involved in planning a wedding, no matter what the demographics are for the event. www.mybridaldream.com

NH Women In Business 08-19-11

Great show today with MKT Investments. We even had a caller. These guys are what I call Million Dollar Thinkers. They see and plan for long-term and are able to work objectively without emotion. Very professional.
Less nervous today. More excited. Getting response from sponsors and other radio stations.
Goal=I will be on 6 or more stations by December 31, 2011. Look out Rush Limbaugh.

Marketing Plans and Why You Need One

Marketing Plans are crucial to the success of a business. A common misconception is that they need to be long and complicated. The truth is, marketing plans should change as often as your goals change, which should be every six months. Why six months? Because if you don't achieve some growth goals in six months, consider the goal and reassess your strategy. The point here is that a marketing plan is useless unless it is developed around goals set by the people who work to reach the goals. This includes your employees, so make sure you include them in your goal setting - and your marketing plan. Buy in from them is crucial for success.

Home is where you hang up your phone

Have you ever worked for yourself or in sales of some kind where you don't really have an office? It can be a little unsettling. But I have started to become accustomed to working on my kitchen table, using my laptop and iPad, answering emails in my car on my Blackberry, and generally working in a virtual office. The key is keeping everything in one "capture device" as it is now being called. One place where you keep everything, and write everything down when it occurs to you. You take it with you everywhere, even keeping it on your night stand so you can write down all those things that keep you up at night. Just remember "someday" or "later" don't exist as real blocks of time. But when you write one of those "someday" items on a page in your planner, you suddenly have time allotted to getting it done. And you'll sleep better.

Big news! NHWIB will be back on the air beginning in August on the 5th, the noon hour, on WSMN Nashua, 1590 AM. I am very excited to be a part of this station's line up. They are extremely professional and helpful, and I get the feeling that this is only the beginning of something really big!

Good afternoon on a rainy Friday. I don't usually mind rain. But I am waiting to hear from a potential new home for NHWIB and the rain makes everything go slow

Talk Radio, the Movie

OK, so I am home sick today and decide to watch a movie, which I never do. I figured I would watch something I have never seen, something older, then I looked at the On Demand under their "freebies" and see Talk Radio.
I mean, I am in radio, so I thought, maybe I can relate to the characters.

If you've never seen the movie, let me just say that it isn't something you watch with your kids. It's about a guy named Barry who went from selling suits to being on the radio in the late night Dallas radio market. He is about to go national. You get to know Barry through watching his interaction with the callers, most of whom are very dangerous people. He receives death threats almost daily. There is a twisted triangle between Barry, his girlfriend/Producer, and his ex-wife, who is Barry's emotional link to a better time in his life. He has a love/hate relationship with his board controller and the station owner. They have all know each other for a very long time and the tension is palpable. They are nothing apart from each other and it eats them up inside.

As I watched, I couldn't help but consider some of the things that were going through Barry's mind. He speaks to the world every night, has free reign on the content of his show, and the only people who call are Jew haters, KKK members, teenagers who call just to hear themselves on radio, and women who "love" Barry because, well, I'm not sure, maybe because he has the kind of voice you can't turn off. In his last show, he chides his listeners for not having anything good to say. I couldn't help wondering if Barry had started to understand himself and begin to like himself after the final show. He faced some of his worst demons in one night and came out having the last word. If you have seen the movie, you know what happens next.

Hopefully I haven't ruined it for you, but have enticed you to see the movie. I can assure you that Barry does not work for WTPL, but I wish I had a chance to interview him for my show.

Loving the Winter?

Not really. I actually despise winter. I am one of those "inside people" you hear about who take vitamin D3 so I don't end up with seasonal depression. My husband, however, is an "outside person". Which is good for me because once in a while I get outside to do stuff. Like snowmobile, ski, sled, snowshoe. OK, I am in the doorway cheering him on while he does these things, but I do have a coat on so technically I am getting fresh air. What? OK, give me a campfire and a pair of running shoes any day over snow. Memorial Day, here I come!

Tough Week!

What a crazy week! We had a special lunch for our favorite producer, Jay Dawg, who celebrated his first 10 years in broadcasting. Sales meetings, phone calls, appointments with clients. Evenings consumed by church activities, kid's homework and sports. Another snow storm. Rescheduling. Again. Try fitting exercise in with that! Meals, dentist, investments, dog, chiropractor, hair color. Networking, building relationships with clients and colleagues. Dinner and a movie. Hanging out with friends. I guess it was really a typical week after all. Monday. Bring it on.

Happy New Year!

I don't think that January 11th is too late to wish someone a Happy New Year. In fact, I think I get a free pass the entire month of January. It seems everyone I speak to these first days of 2011 is glad to start fresh. I hope that for you it is a chance to lose some baggage from the past so you can begin to look at the opportunities ahead. And if you come to that place in February or March, Happy New Year!